wis international
A streamlined inventory management application to enhance the efficiency for scanners and supervisors
About this project.
As a UX Designer intern at Kairos Technologies, I worked on enhancing the company's digital presence and user experience by creating clickable prototypes and design elements. I helped modernize the company's website by designing new templates and visual components using Adobe XD. Additionally, I collaborated with developers to ensure responsive design components were implemented effectively, improving accessibility and user interaction across devices. My role also involved applying UX design practices to support the development of intuitive and engaging web interfaces.
About the project.
The Flex Count project aimed to redesign WIS International's inventory application to make it more user-friendly for scanners and supervisors. As a UX Design Intern, I conducted in-depth user research by visiting sites like Home Depot to gather feedback directly from scanners. I identified pain points in the existing application and collaborated with senior designers to create wireframes, prototypes, and a reusable component library using Figma. I also contributed to developing a style guide aligned with WIS's brand guidelines and facilitated design implementation through CSS and HTML. My work focused on enhancing usability and improving the overall experience for primary users.
PROJECT INFormation
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Project Overview
WIS International commissioned the development of Flex Count, a mobile inventory management application designed to streamline the scanning process for its employees. The main objective was to simplify the user experience for scanners - the primary users - while also ensuring supervisors had the necessary tools to cross-check inventory data efficiently. The goal was to reduce complexity, improve speed, and enhance accuracy in inventory counting.
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Problem Statement
The existing inventory application used by WIS International was outdated and cumbersome and did not meet the standards for efficient scanning. Feedback from users revealed that the current application was overly complicated, prone to errors, and lacked the functionality for seamless inventory management. This led to inefficiencies, delays, and user frustration.
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Solution Design
Through field visits to Home Depot, I observed WIS International employees interacting with the existing app, uncovering issues like unintuitive navigation, slow performance, and a lack of real-time updates. Scanners found the system overly complex, while supervisors struggled with manual data entry and delayed inventory accuracy. Using these insights, I contributed to creating a streamlined solution with improved usability, faster loading times, and enhanced feedback mechanisms.
Low-Fidelity Prototypes
To translate the research findings into design concepts, I created low-fidelity wireframes on Figma:
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Simplified Layout: Reduced the number of screens needed for core tasks.
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Clear Action Buttons: Ensured primary actions (scanning, confirming entries, were easily accessible)
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Instant Feedback: Incorporated success/error notifications to confirm when scans were processed.
High-Fidelity Prototypes
Based on feedback from the initial testing, I refined the designs into high-fidelity prototypes:
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Visual Design: Focused on a clean and intuitive interface, ensuring consistency with WIS International's brand guidelines
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Enhanced Functionality: Integrated a real-time status bar for instant feedback on scan success or failure, optimized search and filter functionality for quicker access to inventory items, and designed a supervisor dashboard with real-time inventory updates for efficient cross-referencing
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Accessibility: Ensured the app was mobile-responsive, allowing scanners to use it seamlessly across different devices
COUNT APP
audit app
supervisor portal
wis design language system
Development Handoff & Implementation
To ensure the designs were accurately implemented, I collaborated closely with developers, creating reusable templates for consistent page layouts and providing responsive design components for smooth integration. I also regularly participated in design reviews to tackle any implementation challenges and ensure the final product reflected the original design vision.
Results & Impact
CONCLUSION
Redesigning the Flex Count application for WIS International was a transformative experience emphasizing the importance of user-centered design. Through thorough user research, iterative design practices, and close collaboration with developers, I delivered a solution aligned with user needs and business goals. Key takeaways included the value of engaging directly with users to understand their pain points, refining designs through continuous feedback, and working with cross-functionality to ensure the design vision translated seamlessly into the final product.